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WATER FOR EMERGENCIES  (printable document on how to prepare!)

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THERE ARE NO EMERGENCY WATER NOTIFICATIONS IN EFFECT AT THIS TIME

If you need to report a water emergency, call (760) 366-8438–24hours a day/7 days a week (including holidays)

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TO REVIEW THE (SUBMITTED DRAFT) OF THE LOCAL HAZARD MITIGATION PLAN, CLICK HERE: JB LHMP 6-10-18

Emergencies Are…
Leaks, breaks or other malfunctions in the District’s water distribution; tampering with or theft from JBWD equipment or water quality concerns. Standby personnel will return your call within 60 minutes.

Emergencies Are Not…
Starting or stopping service, transferring service, repairing or servicing leaks or breaks on the customer’s side of the meter, questions about your bill or issues with the web- based payment system. For help with these questions, please contact the office at (760) 366-8438 during regular business hours, Monday through Friday, 7:30AM-4:30PM, (beginning August 1, 2018) except for observed holidays.

JBWD is On Call for water emergencies!  CALL  760.366.8438

24 hours a day, 7 days a week, 365 days out of the year!

office

District Office Location:  61750 Chollita Road, Joshua Tree, CA
Office Hours: 7:30AM. – 4:30 p.m., Monday through Thursday, and closed on observed holidays (beginning August 1, 2018.)
Mailing Address: P.O. Box 675, Joshua Tree, Ca 92252
Phone Number:   760.366.8438 (after hours, as well!)
Fax Number: 760.366.9528
E-Mail:   customerservice@jbwd.com

Major Disasters

In a major disaster (earthquakes, fires, etc.) water is a  critical commodity and tap water service can become interrupted briefly, or for days!  We cannot stop a major disaster, but we can prepare for it!

Our Water District maintains almost 300 miles of pipe and  15 reservoirs during non-emergencies.  Obviously, in a disaster, time and supplies will determine how quickly the entire system can be functional again.  Residents are encouraged to prepare for a water emergency at home and to report any known damage as soon as possible to the Water District.

Your personal preparation, help, and patience will be greatly appreciated in the event of a major disaster!

“How to Purify Water”

In the event of a “water emergency,” where the flow of tap water is interrupted, you may be instructed to take special precautions and purify the tap water before drinking or cooking with it.  Also, desert residents should maintain a supply of backup water in the event the tap water stops flowing completely!   Click here to learn how to do this! – Water For Emergencies