Paying your Bill

We are committed to providing our customers with exceptional customer service. Our District’s dedicated employees work hard to operate and maintain our complex water system. We use new technologies, employ experienced staff and encourage community involvement.

Ways to Pay Your Bill

We accept cash, check or money order. We also accept autopay (from your checking or savings account) and, via Paymentus, credit/debit card (Visa, Discover or MasterCard) and e-check payments at no extra charge. Payments must be received at the District offices by the 20th of each month in order to avoid late charges.

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Mail Your Payment:

When mailing your payment, please include the payment stub and mail to:

Joshua Basin Water District
P.O. Box 675
Joshua Tree, CA 92252-0675

Pay by Phone
Call Paymentus, our third-party payment processor, at 855-748-8527 to pay over the phone using your credit or debit card or e-check.  SORRY, WE DO NOT ACCEPT CREDIT, DEBIT  or E-CHECK PAYMENTS IN THE OFFICE.


Bring in Your Payment

You may pay your water bill at the District office.  We accept cash, check or money order  in the office.   SORRY, WE DO NOT ACCEPT CREDIT, DEBIT  or E-CHECK PAYMENTS IN THE OFFICE.

Office Hours
Monday thru Friday 8:00 a.m. to 5:00 p.m.

There is a payment drop box available in the parking lot for those who wish to make a payment after office hours. Please do not put cash in the drop box.

The district also offers Autopay, a convenient automatic payment option that allows you to pay your monthly water bill directly from your checking or savings account without writing a check. To download the application form for checking/savings, click here: CHECKING OR SAVINGS AUTOPAY REQUEST.

 

 

 

PAYING WITH CREDIT, DEBIT, OR E-CHECK:

Credit/debit and e-check payments will be directed to Paymentus for secure, no-charge processing.

By clicking the links below, you will be re-directed to a third-party website
or go directly to https://ipn.paymentus.com/cp/jbwd

 

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Paymentus customer support: 800-420-1663 or customercare@paymentus.com

 

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Instructions to Enroll in Paymentus Customer Dashboard:

Enroll in the Paymentus Customer Dashboard